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| Coping with Interpersonal Relationships within Higher Education (Universities) |
Phillip Bowen, Professor Richard Rose, Professor Andrew Pilkington
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Abstract:
Coping with stress is the effort made to master, tolerate and reduce demands that are created by stressful experiences. Whereas each person may perceive and react to stressful experiences in different ways the coping strategies used can influence the outcomes associated with factors including: health, work, and work and marital relationships. The aim of this paper is to explore how academics perceive how they cope emotionally with stressful experiences associated with interpersonal relationships within higher education (Universities). This article discusses a study using sequential, explanatory, mixed methodology, which is undertaken on a sample of 533 academics (those employed by a university full time, part time, and hourly and who may be lecturers, tutors, instructors, researchers). The overall findings from the study suggest that context is an important factor in how participants cope. This does not come out in the findings from the questionnaire/survey alone. Trust is also an important factor- being able to know that the person engaged in interpersonal discussion can be trusted and able to empathise.
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