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| Obstacles to the Application of Knowledge Management from the Point of View of the Employees at the Technical University of Palestine (Kadoorei) |
Samer M. Arqawi, Amal A. Al hila, Samy S. Abu Naser, Mazen J. Al Shobaki4
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Abstract:
The aim of this study is to identify the determinants and obstacles to the application of knowledge management at the Technical University of Palestine (Kadoorei). The study population consists of all 310 employees of the Technical University of Palestine (Kadoorei). In order to achieve this, the researchers used a questionnaire consisting of (25) paragraphs dealing with the determinants and obstacles of the application of knowledge management at the Technical University of Palestine (Kadoorei) distributed to 74 employees. After the process of distribution of the questionnaire collected and coded and entered into the computer processed statistically using the Statistical Program of Social Sciences (SPSS).
The results of the study indicate the percentage of approval of the constraints of the application of knowledge management at the Technical University of Palestine (Kadoorei) between the low and the large, and the relative weight of the whole axis (68.2). The following paragraphs were obtained: (Obstacles to the complex administrative procedures pursued by the University, and the scarcity of training courses in this field, Over-centralization, the lack of an independent organizational unit to oversee knowledge management, resistance to change, low level of participation of staff in the decision-making process, and the incentive system pursued by the university, and to try to ignore the ideas of the workers and the scarcity of individuals specialized in knowledge management) a high approval rate and this indicates the existence of imbalance in administrative procedures and weakness in the development of human cadres and attention to it. There were no statistically significant differences at the level of significance (a = 0.05) in the mean responses of the sample of the study towards the obstacles to the application of knowledge management at the Technical University of Palestine (Kadoorei) due to variables (gender, nature of work, Education Level, years of service). There were statistically significant differences at the level of significance (a = 0.05) in the responses of the sample of the study towards the constraints of the application of knowledge management at the Technical University of Palestine (Kadoorei) due to the variable of specialization and for the level of specialization (human sciences) in terms of the arithmetic average which reached (3.63) while the average level of (applied sciences) was (3.23).
In light of the results of the previous study, the researchers recommended a number of recommendations, namely, the need to pay attention to the principle of knowledge management in order to raise the university's reputation and academic reputation at home and abroad, improve its services to students and the local community and knowledge management is one of the most prominent features of modern management in academic institutions. And work to accept change and shift towards knowledge management by encouraging the recruitment and recruiting human cadres specialized in this area and the training of existing cadres. And the need for the university to systematically monitor the knowledge and information in the academic field from available sources because of its importance in the academic process and in the development of university work.
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