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| Proposing a New Model for Quality of Service Acceptance |
Marwan Bsharat, Dr. Othman Ibrahim
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Abstract:
developing an integrated model of QoS acceptance in institutions in the context of service and data has high importance in utilizing cloud service within higher education institutions (HELs) and improving the HEI’s efficiency. Quality of service (QoS) has been proofed to be of great significance in the utilization of cloud service in HEI’s. The lack of a theoretical model that illuminates factors affecting QoS accepting in HEI’s makes a significant research problem that must be studied efficiently. Therefore, the main purpose of this paper is to propose a model that has been built by an integrated Technology - Organization- Human (HOT-fit) framework, and Technology- Organization- Environment (TOE) framework to study the most significant factors influencing QoS accepting decision to utilize cloud service. The integrated model helps decision makers to facilitate the accepting of QoS in HEI’s.
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