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| Managing the Design of Operations in Local NGOs in Gaza Strip |
Rasha O. Owda, Maram Owda, Mohammed N. Abed, Samia A. M. Abdalmenem, Samy S. Abu-Naser, Mazen J. Al Shobaki
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Abstract:
The study aimed to identify the reality of the process design management in the local ngos in Gaza Strip. In order to achieve the objectives of the study and to test its hypotheses, the analytical descriptive method was used, relying on the questionnaire as the main tool for data collection. The study society is one of the decision makers in the local ngos in Gaza Strip. The study population consisted of 78 local ngos in Gaza Strip. The overall inventory of the possible study community was based mainly on the use of the SPSS in processing and analyzing the data obtained through the survey tool. Smart-PLS was also used to construct the structural equation model (SEM) to analyze the relationship between the variables of the study, the calculation of the direct and indirect effects of the independent variable on the dependent variable through the intermediary variable. The study reached a set of results, the most important: the lack of direct relationship between the management of process design and decision-making, the study found that the design thinking mediates the relationship between the management of process design and decision making with a holistic effect. The study showed the interest of local ngos in creating a good mental image in the local community. The ownership of local ngos to the expertise and technical skills required to implement the projects, and showed the adoption of local ngos in their activities to meet the needs of the beneficiaries and their wishes, and local ngos analyze the problem, and causes, through data relevant to the decision, based on reference data for decision-making. The main recommendations of the study are: the need for senior management to be concerned with local ngos in Gaza Strip; encouraging managers and employees to take care of developing the field of managing the design of operations in their projects, enhancing the creative environment and adding competitive advantage to the organization. The study also recommended that the senior management of local ngos in Gaza Strip adopt the methodology of design thinking because it has an impact on the sustainability of projects, design of the technical feasibility study, meeting the wishes of the beneficiaries, and the continued development of local ngos in Gaza Strip to make sound and sound decisions. Encourage them to follow the scientific methodologies in the decision-making mechanism.
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