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| Human Resource Outsourcing and Performance of Selected Banks in Delta State. |
Prof. Nnabuife. K.E, Ndubuisi-Okolo Purity.U. and Obiakonwa Nnamdi.S.
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Abstract:
This study examined the relationship between staff outsourcing and financial performance of Commercial Banks in Delta State. The specific objective was to determine the extent of relationship between staff Outsourcing and financial performance of Commercial Banks in Delta State, Nigeria. One Hundred and Twenty-five (125) employees (branch and operation managers) of Zenith bank, UBA Plc, Diamond Bank, First Bank and GTB were selected using complete enumeration method. Primary data were collected with the aid of structured questionnaire and oral interview while secondary data were collected from annual financial statement of the banks. Hypothesis was formulated to test relationship between independent and dependent variables. Simple Regression and Pearson Product Moment Correlation (using the Statistical Package of Social Sciences (SPSS ®) Version 21) were used to analyze the data. The result from the correlation indicated that two out of the seven indicators of staff outsourcing were significant. The significant variables were focused on core functions and number of sales. Although other factors were not significant but they have relationship with profit before tax. The study concluded that concentration on core function would lead to an increase in profit and vice versa. The researcher recommended that banks could not do every business. Therefore, non-core functions should be outsourced to vendors with good track records and revisit cost components of their business. This will minimize human resource associated cost that is due of scale inefficiency
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