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| Assessing the Challenges That Hinder the Performance of Working Women in the Hospitality Industry- Case Study of Bawku Municipality |
Kangi Vivian Vonayire, Christina Akua Abi Atingah, Dorothy Agamba
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Abstract:
The researchers realized that, despite the upward trends in women's participation in the hospitality industry in Ghana and globally, women's participation rate is still lower than that of men. To this effect, the aim of the study was to examine the challenges that hinder the performance of working women in the hospitality industry in the Bawku Municipality. The study used the descriptive research design. The quantitative research approach was used. The population comprised of selected working women in the hospitality industry in the Bawku Municipality. The population is about six hundred and twenty three (623). The sample size of the study was made up two hundred and thirty four (234) working women in the hospitality industry in the Bawku Municipality. Probability sampling procedure was used in the selection of data. The main research instrument used was questionnaires. Statistical Package for the Social Sciences (SPSS) version 16 was used to analyse the data. The findings concluded that 89.17% agreed that working women suffer oppression and domination by the patriarchal society in Ghana. Moreover, 80.41% agreed that the inferior position of women in the traditional Ghanaian society was reinforced by a number of traditional practices such as polygamy, early marriage, illiteracy and food taboos. Also, 71.65% agreed that participation of women in prominent decision-making positions is limited by severe cultural and social constraints. Moreover, 39.18% affirmed that women who work in the hospitality industry are time conscious, 26.8% said that women who work in the hospitality industry are well versed in housekeeping practices, 19.59% revealed that women who work in the hospitality industry are well versed in proper home health practices. Furthermore, the respondents sought the assistance of house helps and baby sitters to cater for house chores while working women go to work, and furthering their education. The study recommended that the Human Resource Managers in the hospitality industry should organise periodic seminars, conferences, lectures, in-service training programmes for working women in the hospitality industry in order to improve their time management skills, boost their confidence level, and enhance their professional expertise to work effectively.
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