International Journal of Academic Management Science Research (IJAMSR)
  Year: 2020 | Volume: 4 | Issue: 6 | Page No.: 101-131
Performance Improvement and Its Impact on the Application of the Balanced Scorecard in Business Incubators
Rania Y.shehada, Suliman A. El Talla, Mazen J. Al Shobaki, Samy S. Abu-Naser

Abstract:
This study aimed to identify the improvement of performance and its impact on the application of the balanced scorecard in business incubators in Gaza Strip, and the study relied on the descriptive analytical approach, and the study population consisted of all employees working in business incubators in Gaza Strip in addition to experts and consultants in incubators where their number reached Total (62) individuals, and the researchers used the questionnaire as a main tool to collect data through the comprehensive survey method, where (55) questionnaires were retrieved with a recovery rate (88.7%). The results of the study showed that there is a high approval for improving performance with a relative weight (80.12%), and a high approval for all dimensions of the balanced scorecard as it got a relative weight (81.44%), and the arrangement of its dimensions came as follows, the first place came the incubation operations with a relative weight ( 84.89%), followed by the learning dimension which got a relative weight (82.50%), and in the third place came the entrepreneur dimension with a relative weight (80.66%), and in the last place was the societal development dimension with a relative weight (78.18%), and as the study results showed A positive statistically significant relationship between improving performance and applying balanced scorecard dimensions in business incubators. The linear regression analysis model also showed an effect of improving performance in applying balanced scorecard dimensions. The study came out with several recommendations, the most important of which is that business incubators seek to adopt the application of a balanced scorecard as a method for managing it and a tool for measuring and evaluating its performance, and the need to periodically evaluate its performance, and the need to hold training courses for employees in incubators to introduce them to the balanced scorecard and how to apply them, and that design is made A more effective mechanism to follow up with companies the incubation period ends and to monitor the progress of these companies.