International Journal of Academic Management Science Research (IJAMSR)   Year: 2021 | Volume: 5 | Issue: 2 | Page No.: 47-50 UTAUT Model for Understanding Quality Management System Henny Hartono, Devi Yurisca Bernanda Abstract: In order to achieve service excellence through continuous improvement, XYZ University has implemented the Quality Management System (QMS) ISO 9001:2008 in compliance with IWA 2. Given that there has been less or no research discussing the acceptance of QMS portal in university, this study can provide insights on that matter. Unified Theory of Acceptance and Use of Technology (UTAUT) model is used in this study with the aim of investigating the factors that influence the acceptance and use of QMS portal technology used in XYZ University. The results of this study indicate that the most significant variable is the attitude toward using technology.