International Journal of Academic Multidisciplinary Research (IJAMR)
  Year: 2021 | Volume: 5 | Issue: 3 | Page No.: 67-100
Factors Affecting the Performance of Value Added Tax Collection in Ethiopia: Evidence from Amhara Region, Woldia Town Administration
Gashaw Awoke Tikuye

Abstract:
Tax revenue is one of the fastest growing sectors of the economy in Ethiopia. Yet VAT revenue collection performance from this sector has continually been up and down for the last two years. This study was carried out to determine factors affecting VAT revenue collection performance of Woldia Revenue Office. Quantitative research approach was applied to conduct this research. The target population for this study consisted of 81employees of Woldia Revenue Office in Woldia Town Administration. Following the small size of the population of the study, all members were included in the study. The study aimed at collecting both primary and secondary data; primary data were collected using a structured questionnaire while secondary data were obtained from annual reports. Descriptive statistics such as mean, frequency and percentages were used to analyze the collected data of the survey. Correlation analysis was run to determine the relationship between the dependent and independent variables. The results showed that all the variables had positive and statistically significant correlation with VAT collection performance. Regression analysis was used to measure and predict the effects of those predictor variables, namely, fraud, gross domestic product, change of consumer behavior and enforcement on the criterion variable, namely, VAT revenue collection performance of Woldia Revenue Office. The results of regression analysis portrayed that all predictor variables except VAT policy had no significant effects on VAT collection performance. During the analysis, gross domestic product and enforcement were removed from the model due to multi co linearity problem in predicting the VAT collection performance. This has implication how an organization should properly and consistently implement VAT administration policies to develop its consumer relationship strategy for the future, and to improve client loyalty as well as to positively impact the processes.