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| The Relationship of Organizational Justice to Civility Behavior as One of the Dimensions of Organizational Citizenship Behavior in the Palestenian Police |
Rafat H. Alhor, Mohammed N. R. Abusamaan, Mazen J. Al Shobaki, Suliman A. El Talla, Samy S. Abu-Naser
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Abstract:
This study aimed to analyze the relationship of organizational justice with the behavior of civility as one of the dimensions of organizational citizenship behavior from the point of view of the police officers in Gaza Strip. The study relied on the descriptive and analytical approach, using the questionnaire, and targeting a stratified random sample of (400) officers, who hold the rank of captain and so on. Above, from the study population of (1550) officers, and the study tool was distributed among the sample members in all police departments and governorates in Gaza Strip. The study found a positive correlation between organizational justice and civility behavior, and the study also found the existence of organizational justice in general in a moderate degree and the order of its determinants was as follows: fairness of dealings and to a large degree, followed by fairness of procedures and a medium degree, and finally distribution fairness was to a small degree, and the behavior of civility came To a large degree, the study also showed that there are statistically significant differences between the respondents 'average response to the searched relationship due to the variables (Job Title, Military Rank, Years Of Service). The study recommended taking into account the fairness of distribution by providing appropriate and fair salaries, granting bonuses for the additional efforts exerted, and budgeting in the distribution of duties and job burdens. It also recommended that the interests of employees be taken care of when making decisions and involving them in formulating them, explaining their justifications, and finally the study recommended that civility behavior is a value. It is an organizational pursuit by the police, and the creation of an organizational climate dominated by a sense of justice, because of its prominent role in stability, calm and discipline at work, and thus the elevation of the police institution and the achievement of its desired goals.
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