Abstract:
Positive feedback is key for enhancing employee commitment in the workplace. In this study we examined the effect of leaders' positive feedback on newcomers' attitudinal outcomes in the first six months. Newcomers attitudinal outcomes are hypothesized as job satisfaction and affective commitment. The study therefore surveyed the effect of the independent variables on newcomers' attitudinal outcomes using data got from 289 newcomer-leader dyads at commercial bank of Ethiopia. Data were collected using questionnaires, hypotheses were developed and tested using job demand resource theory. Results revealed that leaders' positive feedback positively affects newcomers' attitudinal outcomes. leaders' positive feedback enhances newcomers' affective commitment and job satisfaction in the workplace. In addition, the study also revealed that positive affect as a mediator strengthens the relationship between leaders' positive feedback, newcomers' affective commitment and job satisfaction in the workplace. The results provide new and deeper intuitions in explaining the effect of positive affect as a mediator on newcomers' attitudinal outcomes and leaders' positive feedback in the workplace. The study therefore concludes that organizations should emphasize on mechanisms to build newcomers' positive affect towards the organization so that it will lead to job satisfaction and affective commitment. Therefore, leaders' positive feedback is vital for building newcomers positive affect in the workplace.
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