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| Shell's Relationship With Host Communities In Nigeria And Theoretical Perspectives To Corporate Social Responsibility |
Nduba, Johnpaul Onyebuchi, Ngini, Ignatius Ifesinachi & Muoneke, Vincent Chukwuemeka
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Abstract:
The peaceful co-existence of business organizations and the communities where they are situated is very imperative to their growth, thus, the emphasis on Corporate Social Responsibility (CSR). However, there may exist clash of interests as to the self-ascertained needs of the host communities and the organisations' CSR priorities. This paper discussed the CSR of a multinational company, Shell, in order to determine if it has in any way, affected its relationship with its host communities in Nigeria. This is due to the recurring disputes that have been recorded between the former and the later in the past and recent years despite the huge CSR programmes that have been organised by Shell in those years. In order to demystify the reasons behind this anomaly, this paper discussed Shell's CSR programmes for their host communities in Niger Delta, the major concerns of their host communities through a careful review of existing literature on the discuss and CSR theories that bother on CSR for host communities. The CSR theories - Caroll's CSR Pyramid, Stakeholder's theory and the Triple Bottom Line theory, were reviewed to understand angles to CSR in order to make plausible suggestions to cub the constant rift between Shell and its host communities. The findings show that apart from their economic responsibilities, Shell's CSR have mostly revolved around philanthropy while the major concern of their host communities bother on their environment which is constantly polluted by the activities of Shell. Thus, the paper recommends that Shell should prioritize working on oil spillage that affects the environment and that effective communication with the company's stakeholders should be the highest determinant of CSR priorities to host communities.
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