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| Best Practices Used by Pediatric Healthcare Leaders to Decrease Patient Portal Privacy Issues and Increase Patient Data Security |
Carla Sandoval and Dr. Bruce Lazar, MBA, DM
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Abstract:
The main purpose of this review was to analyze the best practices used by pediatric healthcare leaders to decrease patients' portal privacy issues and increase patient data security. The review provided three major themes which helped answer the research question in a more detailed manner. The three main themes included pediatric patient, patient portal, and patient privacy. Importantly, the review identified privacy issues relating to pediatric patient's data that need to be addressed. Considering the first theme, the research indicated that both healthcare organizations and clinicians who take care of pediatric patients face great challenges in handling sensitive information. However, many clinicians reported to be using notes to store patients' information due to various reasons. Further, the research indicated that the use of patients' portals is associated with various problems such as receiving different views after sharing medical information, varying emotional responses after reading medical information, and balancing the best possible care and granular control. The research indicated that the best way to maintain patient's privacy is by allowing children to control their portal once they are mature enough to make crucial decisions about their health. Another possible way to ensure patient data privacy discussed in the articles is educating healthcare workers on handling sensitive information. Research also indicates that laws and regulations governing how patient's information is shared should be created. The implications of these findings provide healthcare leaders and administrators an opportunity to implement measures aimed at protecting patient's data. For instance, healthcare leaders should offer training to workers to teach them how to handle patient's information and why it is important to do so.
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