|
|
| |
| Effect of National Health Insurance Scheme (NHIS) on Workers' Service Delivery: A Study of Nigerian Postal Service (NIPOST), Onitsha District, South East Zone, Nigeria (2006-2019) |
Ogungbola Olusiji Adebayo and Prof. Emma E.O. Chukwuemeka
|
Abstract:
The study examined the effect of National Health Insurance Scheme on workers' service delivery in NIPOST (2006-2019). The theoretical framework adopted for the study is the Structural/functionalist theory. The study employed survey research design. Data were collected using questionnaire, face to face interview, focus group discussion guide. Purposive (total population) sampling technique of 114 respondents which is the entire staff strength of NIPOST workers, Onitsha District was used for the study. The collected data were presented in tables and analyzed using simple frequencies, averages and Percentage procedure. The findings showed that NHIS has drastically reduced high cost of medical bills, infant mortality and untimely death of workers; boosted employees' loyalty to their employers; encouraged staff retention etc. The study gave suggestions on the way to strengthen the scheme to include: Increase in government contribution ratio; elimination of bureaucratic bottlenecks; continuous public education/enlightenment by NHIS stakeholders; and most importantly, government strong commitment and political will through effective monitoring, supervision and enforcement of the provisions of the NHIS decree.
|
|
|
| | |