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| Strategic Management and Its Relationship to Improving Institutional Performance from the Point of View of Employees of the Palestinian Islamic Bank in the Central Governorate. |
Dr. Mohammed Abed Eshteiwy, Marwa Jamal Rumaneh, Haneen Bages Al-Hajj
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Abstract:
This study aimed to identify the strategic management and its relationship for improving institutional performance from the viewpoint of the employees of the Palestinian Islamic Bank in the central governorate. male and female employees, i.e. (22%) of the total community, and the questionnaire was used as a tool for data collection and distributed to a sample of (31) employees of the Palestinian Islamic Bank in the central governorate, a percentage of (23.21%) of the real community, and it was selected in a simple random way and using the comprehensive survey method, where the number of recovered questionnaires reached (27), i.e., a response rate of (87.09%). The study came out with a number of results, the most important of which are: There is a direct relationship between strategic management and institutional performance, where the correlation coefficient is (0.826), which is a strong direct relationship. The results also showed that the reality of strategic management in the Palestinian Islamic Bank in the central governorate was high, with the relative weight of the total score reaching (83.16%). And the reality of institutional performance in the Palestinian Islamic Bank in the central governorate was high, with the relative weight of the total score reaching (83.04%). The study also demonstrated that there were no statistically significant differences between the average responses of the respondents about strategic management and its relationship to institutional performance due to their demographic variables (gender, age, and years of service), while there were differences on institutional performance due to the variable years of service in favor of the category (6-10) years. Among the most important recommendations that came out of the study: boost mode the bank Goals The strategy what Correspond with the available capabilities and favorable conditions, by involving the senior management of employees in setting strategic goals in proportion to the available circumstances and capabilities. And paying attention to incentives that encourage employees to implement the bank's strategy, by rewarding outstanding performance, and raising the level of appreciation for the efforts made by employees by supporting them morally by praising their work, or materially by increasing the salary or granting them an allowance. And study the internal and external environment and develop alternatives that can be relied upon in the event of changes that occurs, through the assistance of consultants specialized in analyzing and evaluating the variables in the internal and external environment. As well relying on all the requirements of strategic management in banks because of their impact on improving the performance of employees, through training and developing human cadres on the skills of applying strategic management, and increasing their awareness of strategic management through holding seminars and workshops.
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