Abstract:
Electronic Government (E-Government) has become very important in recent years. It can be described as a system of digital interaction between a government and other parties, and despite the fact that the success of e-government adoption is dependent on citizens' willingness to use it, little consideration has been given to the adoption of e-government from the perspectives of citizens. However, it looks that worldwide e-Government adoption has fallen short of predictions, but some countries are performing better than others. Therefore, improving the comprehension of the residents' reasons and methods of using government sites, including their behavior towards e-Government, is crucial. This article discusses this matter by suggesting a conceptual model of e-Government adoption and mainly emphasizing the users in the method of applying e-Government. Notably, the analysis of the primary elements in the analysis, namely the motivational factors, technical, and reliability elements, improves the comprehension of the adoption of e-Government services in Palestine.
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