Abstract:
This research examines the impact of Emotional Intelligence (EI) in business leaders and its application as a tool for workforce motivation. An attempt has been made to explain what leadership is, considering that everyone talks about leadership and only a few have a grasp of what it truly means and this can simply be described as the ability to influence people around you towards achieving a cause. The conceptual review subscribed to is hinged on the four core areas of E.I competence which are self-awareness, self-management, social awareness and relationship management, existing literatures and surveys shows that business leaders are known to set the standards for their organizations, therefore a leader that lacks emotional intelligence can have an all-round negative effect and result in lower employee engagement and a higher turnover. The findings show that the application of emotional intelligence positively corresponds with improved product and service delivery, also that managers who have a high competence in emotional intelligence enjoy a more dedicated and effective workforce. In conclusion, recommendations have been made that organizations should enact corporate policies that require an EI test before employing of managers, web links have also been made available for business leaders to take a self-assessment of the state of their EI.
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