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| Effect of Training and Motivation on Workers' Performance in the Banking Industry: A Case Study of Guaranty Trust Bank Plc, Anambra State
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Akamobi Obiageli Gloria and Unachukwu Ijeoma Blessing
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Abstract:
This study used Guaranty Trust Bank Plc, Anambra State as a case study to examine how training and motivation affect employees' performance in the banking sector. This study focuses on the effectiveness of training and motivation in raising employee productivity and bank performance. The research employed the survey method of gathering data. The simple percentage method, chi-square analysis, and goodness of fit were used to analyze the survey data. The findings of the analyses demonstrated that employee training and motivation increase their output and performance at work. However, it was discovered that there is no connection between employees' levels of commitment and their comprehension of organizational goals. Additionally, it was discovered that employees' productivity is influenced by their level of job satisfaction. The study suggests that Guaranty Trust Bank should expand its training and development programs for its employees; the management should revamp the human resource management system to include improved manpower planning, career and succession planning, and personnel counseling; the bank should make an effort to encourage its employees to further their own educational advancements and should also provide them with sufficient time to attend training and other professional development opportunities; and the bank should provide personnel counseling services.
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