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| Work Environment and Employee Performance in Government Parastatals in Uganda: A Case Study of National Water and Sewerage Corporation Branches - Wakiso District
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Rutaro Denis, Evelyn Hope Kyokunda, Rutaro Abas
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Abstract:
This study set out to determine the relationship between work environment and employee performance in government parastatals, a case study of NWSC Branches-Wakiso District. Specifically; to establish the relationship between work policy and employee efficiency, to find out the correlation between employee facilitation and employee attendance, and to establish the relationship between supervisor support and meeting work targets in NWSC Branches -Wakiso District. The study adopted a cross-sectional descriptive survey design to study a sample of 81 employees and five (5) Human Resource Managers. The sample was selected using stratified random and purposive sampling techniques respectively. Data was collected using self-administered structured questionnaires, face-to-face interviews, and documentary reviews. Quantitative data were analyzed using descriptive and inferential statistics in the Statistical Package for Social Sciences (SPSS 26.0). Qualitative data were analyzed using content and thematic analysis. Pearson Correlation Coefficients were used to determine the relationships between the variables. The study established a very low significant negative correlation between work policy and employee efficiency (r=-.292**, p<0.01) leading to the acceptance of research hypothesis H1. The study further established that there is a high significant positive correlation between employee facilitation and employee attendance (r=.844**, p<0.01), and a moderate significant positive correlation between supervisor support and meeting performance targets by the employees (r=.590**, p<0.01) leading to the acceptance of respective research hypotheses H1, H2 and H3. It was concluded that maintaining the current work policy would continue to reduce employee efficiency, while improving on employee facilitation would improve employee attendance, that improving on supervisor support would improve the ability of employees to meet their performance targets. The study recommended revision of work policy, improving employee facilitation and supervisor support to enhance employee performance.
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