|
|
| |
| Organizational Justice and Employee Commitment in Deposit Money Banks in Rivers State, Nigeria
Download PDF
|
Dr. Nwiyii, Blessing Joseph, Dr. Amanawa, David Ebiegberi, Dr. Alobari, Grant Emmanuel
|
Abstract:
The paper examined the relationship between organizational justice and employee commitment of Deposit Money Banks in Rivers State. The study's objective was to empirically examine how organizational justice relates with employee commitment in terms of normative, affective, and continuance commitment of Deposit Money Banks in Rivers State. The research design for the study was the explanatory cross-sectional survey research design. The study population consisted of two hundred and ninety-one (291) customers. From a population of 22 Money Deposit Banks, thirteen (13) Money Deposit Banks were conveniently selected. Thus, from the thirteen (13) banks conveniently selected, the sample size of the study was one hundred and sixty-two (162) tellers and customer service staff in the Head Office of thirteen (13) selected Money Deposit Banks in Rivers State. A total of one hundred and sixty-two (162) copies of the questionnaire were distributed to the target sample elements with the help of two (2) research assistants. 147 of them were retrieved. The data obtained from the field were analyzed using Spearman's Rank Order Correlation Coefficient and t-test with the aid of SPSS Version 22.0. Three hypotheses were tested using Spearman Rank Order Correlation. The study found that: there is a solid positive relationship between organizational justice and normative commitment in Deposit Money Banks in Rivers State; there is a strong positive relationship between organizational justice and affective commitment in Deposit Money Banks in Rivers State, and; there is a solid positive relationship between organizational justice and continuance commitment in Deposit Money Banks in Rivers State. The study concluded that organizational justice positively enhances employee commitment in deposit money banks, especially in terms of normative commitment, affective commitment and continuance commitment. Among others, the study recommended that deposit money banks in Nigeria at large and Rivers State in particular should ensure fair distribution of benefits so as not to give way for disunity and reduced commitment on the part of their employees.
|
|
|
| | |