International Journal of Academic Management Science Research (IJAMSR)
  Year: 2022 | Volume: 6 | Issue: 2 | Page No.: 26-45
"Words can hurt": The role of leadership in the passionate workplace of the twenty first century. A discussion about indivudal sensitivity and pathocratic influence in the academic (university) environment. Download PDF
Dr Phillip Walden Bowen

Abstract:
The Office for National Statistics find that productivity in the UK remains sluggish. They describe this as a productivity puzzle. One reason many be associated with the accidental manager. These are people who are appointed to leadership positions with little or no leadership/ management skills and can drain productivity. This suggests that, not withstanding the development of leadership/ management theories, there continues to be a problem that needs to be addressed. This journal article, begins by comparing and contrasting the terms leadership and management and reflects upon a few of the main theories. The findings propose that there is no one right approach to leadership. However, the leader needs to have the requisite skills to adapt and adopt the appropriate leadership style for the situation. This requires the leader to make decisions that involve cognition, intuition and emotion. Therefore, the leader of the twenty first century needs to be able to influence and collaborate with others while recognizing that "words can hurt" and that some people can be more sensitive than others. It is, therefore important that leaders develop their emotional intelligence skills. The leader of the twenty first century also recognizes the damaging impact that passion killers and pathocratic influence can have on the organization. These factors can help build a high performing, passionate and healthy workplace in which people feel valued. In summing up, the role of leader and follower is increasingly blurred. It acknowledges the significance of allowing followers to take responsibility while recognizing leadership is a process not a position.