Abstract:
The aim of the research is to identify the effectiveness of administrative performance and its impact on the use of decision support systems in universities: Al-Azhar University in Gaza as a model. The research was applied to 61 academics in administrative positions at Al-Azhar University in Gaza. The descriptive analytical approach was used and secondary data was obtained through a survey list that was distributed to the research community using the comprehensive inventory method, where the questionnaire was distributed to all members of the study community and it was retrieved 40 questionnaires with a recovery rate of 65.6%. The research concluded with a set of results, the most important of which is the existence of a direct statistically significant relationship between the effectiveness of administrative performance and the use of decision support systems at Al-Azhar University in Gaza. And there is a statistically significant effect of the effectiveness of administrative performance in using decision support systems at Al-Azhar University in Gaza. And that there are no statistically significant differences between the averages of the respondents' answers due to (Age Group, Academic Degree, Number of Years of Service, and Job Title). The research reached a set of recommendations, the most important of which is the importance of universities reformulating the procedures, the nature of work, and the organizational structure in those universities in a way that reduces centralization, and avoids duplication, routine, and repeated control, which contributes to improving performance and achieving goals. He urged universities to involve their employees when developing their plan, by communicating with all faculties and their departments and holding brainstorming sessions, workshops and periodic meetings with all departments. And the need for the higher management of universities to pay attention to decision support systems, and to make intensive and continuous efforts to support and enhance efforts aimed at enriching and strengthening the role of decision support systems in universities.
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