International Journal of Academic and Applied Research (IJAAR)
  Year: 2022 | Volume: 6 | Issue: 7 | Page No.: 122-131
Information and Communication Technology-based Office Skills and Effective Administration of Chukwuemeka Odumegwu Ojukwu University (COOU): The Synergy Download PDF
Okonkwo Juliet Ogonna

Abstract:
The roles of information communication technology in the administration of universities cannot be underestimated. However, this study examines the Information and Communication Technology-based office skills and Effective Administration of Chukwuemeka Odumegwu Ojukwu University (COOU), Anambra State. The descriptive survey research design will be utilized for this investigation. A total number of 85 respondents were used for the study. Simple random procedure was used in sample selection in order to have equal representation of respondents from the two institutions. The research instrument used in selecting sample for this study was the questionnaire and it was analyzed with the use of mean. The study also revealed ICT - based skills to include word processing, office communication, database management, desktop publishing, and reprographic skills. The study maintained that competent work skills are possessed by secretaries to function well in ICT-based office. The study also demonstrated that, in light of the constantly evolving technology breakthroughs and applications in all fields of human endeavor, such necessary skill areas need to be incorporated into the curricula of higher schools for secretaries to be in ICT-based offices. The COOU's management should hire and keep a sufficient number of lecturers in accordance with the minimal requirements. Finally, according to the minimal requirements set forth by the government, management of the COOU shall also provide the secretariat department with suitable physical facilities. Finally, given the rapidly evolving world of technology, all secretaries should try to be computer literate.