International Journal of Academic Management Science Research (IJAMSR)
  Year: 2022 | Volume: 6 | Issue: 7 | Page No.: 106-112
MAINTENANCE CULTURE AS AN ORGANIZATIONAL PERFORMANCE DETERMINING FACTOR IN SELECTED AUTOMOBILE FIRMS IN ANAMBRA STATE Download PDF
Onwuka Ebele Mary and Ozoh Ikechukwu Gerald

Abstract:
The high cost of modern production machines as well as the need to reduce high maintenance cost and the seeming corrective maintenance culture in most firms necessitated this study to ascertain the maintenance culture in the studied firms and how it affects their performance as a broad objective. The work was anchored on Transaction Cost Theory. The research design that was adopted in the study was the survey design. The population of consisted of 1644 staff of both Innosson motors and NASENI. The sample size of 316 was determined using the Borg and Gall formula. Likert structured questionnaire was used to collect data from the respondents. A combination of descriptive and inferential statistics were used for data analysis, and the hypothesis was tested at 5% level of significance. The result showed that financial provision for maintenance has a statistically significant positive relationship with on-time deliveries in the selected automobile firms in Anambra State (r =.977; p-value <05). It was, therefore, concluded that maintenance culture affects the performance of organizations positively if taken serious and negatively if it is not given the pride of place in the organizational dealings. Following this, the study recommended that the organizations studied need to allocate more funds to maintenance practices as it will increase the chances of the firms to meet with the demand of customers on time.