International Journal of Academic Management Science Research (IJAMSR)
  Year: 2022 | Volume: 6 | Issue: 7 | Page No.: 171-177
SUPPORT SUPERVISION AND EMPLOYEE PERFORMANCE IN ANKOLE DIOCESE MILLENNIUM SAVING AND CREDIT COOPERATIVE ORGANISATION Download PDF
Moses Ntirandekura, Friday Christopher, Aijuka Alban

Abstract:
The study established the effect of support supervision on employee performance in Ankole Diocese Millennium Saving and Credit Cooperative Organisations. The study was guided by objectives which included; to examine the support supervision practices in Ankole Diocese Millennium Saving and Credit Cooperative Organisations, to establish the level of employee performance in Ankole Diocese Millennium Saving and Credit Cooperative Organisations and to establish the relationship between support supervision and employee performance in Ankole Diocese Millennium Saving and Credit Cooperative Organisations. The study used descriptive research design supported by both qualitative and quantitative approaches. A sample size of forty members of staff was selected randomly used in the study. Data collection was done using questionnaires and interview guide. Data analysis was done using frequencies, percentages and Pearson linear correlation coefficient with the use of Statistical Packages for Social Sciences version 22.0. The study established that supervision is effectively done in Ankole Diocese Millennium Saving and Credit Cooperative Organisation and both internal and external supervision are conducted. From the findings, it was concluded that most employees had self-motivation to spend time and energy on the job and worked overtime to complete their tasks in order to achieve objectives of the SACCO. The study established that there was high labour turnover in the SACCO. The study also established that employees in Ankole Diocese Millennium Saving and Credit Cooperative Organisation tried to use available resources very well to provide quality services. The study established that there was a strong positive relationship between support supervision and employee performance (r=.970**). Thus, an increase in internal supervision and performance appraisal coupled with provision of feedback to both staff and management increases employee performance in Ankole Diocese Millennium Saving and Credit Cooperative Organisation. The study recommended that performance appraisal should be strengthened and feedback should always be provided to encourage employee to work hard for improved performance. The study recommended that supervisors should always monitor performance of employees every day and should give monthly report to the management of the SACCO in order to iron out issues of performance of employees that would result into poor organizational performance.