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| Conflict Management Strategies and Organizational Performance: On SPDC and Its Host Communities in the Niger Delta
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IYAMABHOR, Martins
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Abstract:
The Niger Delta region has witnessed a number of crises and conflicts over the years as a result of perceived neglect and other factors. The general objective of this study is to examine the effect of conflict management strategies and organizational performance on SPDC and its host communities in Niger Delta. Literature were review in line with conceptual frame work, empirical frame work and theoretical frame work. The cross-sectional survey research design method was adopted for this study, the study population covered three states in the Niger Delta region of Nigeria, namely, Delta, Bayelsa and Rivers state with a total population of 1,816 and a sample size of 317 being determine by Krejcie and Morgan determination table. The findings of the study revealed that there is significant positive effect between collaborating conflict management strategy and organizational performance having a (P value =.049 <.05); accommodating conflict management strategy and organizational performance (P value =.044 <.05); cooperate social responsibility and organizational performance (P value =.029 <.05); alternative dispute resolution and organizational performance (P value =.015 <.05) and arbitration as conflict management strategy and organizational performance (P value =.004 <.05). It concluded amongst others that collaborating conflict management strategy enhances organizational performance. This is because collaborating conflict management strategy helps to explore issues with others so as to find solutions that meet everyone's needs. The study recommended amongst others that SPDC and its host communities should always employ collaborating conflict management strategy to handle conflict so as to maintain strong relationship, SPDC and its host communities should adopt accommodating conflict management strategy in handling conflict so that they will be free to accept the view of other parties and reach concessions, furthermore, SPDC should give cognizance to the actual host communities preference strategies to enable peace in the Niger Delta region. The study has contributed to knowledge by presenting report from both the oil companies and the host communities unlike other studies that focused either on the oil companies or the host communities, this enabled us to evaluate the position of both parties, find common ground and identify areas of divergence specifically in the Nigerian context.International Journal of Academic Accounting, Finance & Management Research(IJAAFMR)ISSN: 2643-976XVol. 6 Issue 8, August - 2022, Pages: 1-1www.ijeais.org/ijaafmr1
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