|
|
| |
| Impact of Transportation Planning on Public Transportation Accessibility and Convenience. A Passenger Satisfaction Perspectives at Dar es Salaam, Tanzania.
Download PDF
|
Chesco Fulgence Komba
|
Abstract:
The accessibility and convenience of public transportation systems significantly influence the overall mobility and satisfaction of passengers in urban areas. This study aimed at investigating the impact of transportation planning on public transportation accessibility and convenience, focusing on the perspectives of passenger satisfaction in Dar es Salaam, Tanzania. Dar es Salaam, as a rapidly growing urban center, faces significant challenges related to transportation, with a burgeoning population and increasing demands for efficient and accessible public transportation. The study used both qualitative and quantitative methods. The study had a sample size of 100 respondents who were distributed with questionnaires as well as focus group and interview as data collection tools. Quantitative as well as qualitative data were analyzed through SPSS and Microsoft Excel. The findings indicated that that passenger satisfaction on the case of accessibility to the public transport hub differed according to the distance from their residence up to the point where there is public transportation stop or hub as the majority of respondents were not satisfied with accessibility issue as they were supposed to walk a long distance to access public transport hub. Effective route planning were found to easy the accessibility of public transportation. Likewise, in the case of convenience as the passenger satisfaction, most of the respondents pointed that fare is not affordable as public transport fare always increases when fuel price increase but when fuel price drops the fare still remain the same without also dropping making passengers not satisfied. The study recommends the government to establish an integrated transport system that seamlessly connects various modes of transportation, such as buses, and ferries, this integration will ensure efficient and convenient transfers for passengers, reducing travel time and enhancing accessibility.
|
|
|
| | |