International Journal of Academic Information Systems Research (IJAISR)   Year: 2023 | Volume: 7 | Issue: 7 | Page No.: 5-8 Analysis of the User Experience of Soegiri Mobile Application with the UEQ Method Download PDF Afradhea Zukhruf Hermawan, Ardi Kurniawan, Sediono, Dita Amelia Abstract: Health is a long term investment and something that is very important for all human beings.. The importance of health services for everyone, makes the hospital have an important role in providing health services for the community. RSUD Dr. Soegiri is the largest government-owned hospital in Lamongan which has an application to support health services at the hospital. this is an effort made by the hospital to increase patient satisfaction. However, there are some people who still don't use Soegiri Mobile Application which should make it easier for patients to get health services. Therefore, it is necessary to analyze the user experience of the Soegiri Mobile application. The purpose of this study was to evaluate the user experience of the Soegiri Mobile application by outpatient. The method used in this research is the User Experience Questionnaire (UEQ). The sample in this study was obtained randomly from users of the Soegiri Mobile application with a sample size of 101 respondents. There are six aspects assessed in the UEQ, namely attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. The six aspects have a excellent value category in the aspect of dependability, for the aspects of attractiveness, perspicuity, efficient, stimulation, and novelty are in a good category.