Title: Advanced Access Scheduling: Impact on Healthcare Delivery and Issues
Authors: Aayush Timsina
Volume: 8
Issue: 10
Pages: 25-35
Publication Date: 2024/10/28
Abstract:
Advanced Access Scheduling (AAS) is a healthcare delivery model aimed at reducing patient wait times, reducing no-shows, and improving healthcare delivery. The literature review is focused on the influence the model has on patient satisfaction with treatment, its impacts on health outcomes (either positive or negative), and the obstacles that hinder its implementation with significant literature generating evidence of patients being able to secure the same-day appointments and patient's satisfaction having mixed results. AAS assists in managing healthcare resources effectively, streamlining workflow, and enhancing quality of care. Nonetheless, problems associated with matching demands of patients and clinician supply exist, along with the challenges in continuity of care for chronic disease and resistance by clinicians. Therefore, a strong demand forecasting system must be put in place for accurate patient estimates that align with AAS's continuous process evaluation. Further research is needed to explore studies generating more evidence on the practical application or use of the AAS model across different health facilities and to establish sustainability models leading to effective strategies and interventions.