Title: Fostering Connection: The Impact of Empathy and Sociability on Workplace Relationships among Non-Managerial Staff in the University of Ibadan
Authors: Kikelomo Margaret Ilori
Volume: 8
Issue: 10
Pages: 25-34
Publication Date: 2024/10/28
Abstract:
This study investigates the relationship between empathy, sociability, and workplace relationships among non-managerial staff at the University of Ibadan. Employing a quantitative research design, data were collected through structured questionnaires administered to a sample of non-managerial employees. Statistical analyses, including correlation and regression, were conducted to explore the dynamics of these factors in shaping workplace relationships. The findings reveal a significant positive correlation between both empathy and sociability with workplace relationships, indicating that higher levels of empathy and sociability contribute to more positive and effective workplace interactions. The study highlights the critical role of these interpersonal skills in fostering harmonious workplace environments, suggesting that organisations should prioritise the development of empathy and sociability among employees to enhance overall workplace relationships. The implications of the findings for stakeholders, including management and human resource practitioners, are discussed, along with recommendations for future research to explore these dynamics across different organisational contexts. Limitations of the study include its focus on a single institution, which may affect the generalisability of the results. Overall, this research contributes to the understanding of the social dimensions of workplace interactions and offers valuable insights for improving organisational culture.