Title: Navigating Workplace Relationships: The Impact of Emotional Intelligence (Self-Awareness and Social Skills) among Managerial Staff at the University of Ibadan
Authors: Kikelomo Margaret Ilori
Volume: 8
Issue: 10
Pages: 204-213
Publication Date: 2024/10/28
Abstract:
This study investigates the relationship between emotional intelligence (EI) (self-awareness and social skills) and workplace relationships among managerial staff at the University of Ibadan. A quantitative research design was employed, targeting 41 managerial staff members through a structured questionnaire. Data were collected on dimensions of emotional intelligence, including self-awareness, self-regulation, empathy, social skills, and motivation, alongside perceptions of workplace relationships. The findings revealed significant positive correlations between self-awareness, social skills, and workplace relationships, highlighting the essential role these emotional intelligence dimensions play in fostering effective interactions among managers. Multiple regression analysis demonstrated that self-awareness and motivation significantly predict workplace relationships, underscoring the importance of emotional intelligence in enhancing workplace dynamics. The study concludes that developing emotional intelligence skills is crucial for improving workplace relationships, suggesting targeted training programs for managerial staff. These findings have implications for organisational practices and contribute to the broader understanding of emotional intelligence in professional settings. Further research is recommended to explore these dynamics across various institutions and employee levels.