Title: Leveraging Artificial Intelligence in Enhancing Strategic and Operational Decision-Making in Business Organizations
Authors: Dr. Emmanuel Yusuf Attah Dr. Sunday Musa Onalo Dr. Happiness Ozioma Obi-Anike
Volume: 8
Issue: 12
Pages: 152-155
Publication Date: 2024/12/28
Abstract:
This study explores the potential of Artificial Intelligence (AI) to enhance both strategic and operational decision-making in business environments. By integrating AI technologies such as machine learning, predictive analytics, and natural language processing, organizations can leverage data-driven insights to improve decision accuracy, efficiency, and competitive advantage. The objectives of this study are to examine the role of AI in strategic decision-making, evaluate its impact on operational processes, and assess the challenges in its adoption. A qualitative methodology was employed, synthesizing existing literature and case studies to analyze AI's applications and identify key barriers and opportunities. The findings suggest that while AI offers substantial benefits in decision-making, challenges related to data security, algorithmic bias, and organizational readiness must be addressed for successful implementation. The study concludes that businesses must adopt a strategic approach to AI integration, focusing on technology, ethics, and workforce readiness. It is recommended that organizations invest in AI tools, establish ethical frameworks, and prioritize employee training to fully harness AI's potential.