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| Effects of Training and Development on Employee Work Performance and the Moderating Role of Job Stress: Evidence from the Hotel & Dining Industry
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Lagman, Jenny Mae
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Abstract:
Training and development refers to an organization's purposeful efforts to help individuals in obtaining information, abilities, skills, and attitudes related to their professions with the goal of putting them into practice in the workplace. This study sought to answer the effects of training and development on the work performance of the employees and the moderating effect of job stress. The study is quantitative in nature, with data collected on training results, workplace stress levels, and work performance measures. The researcher conducted an investigation on how training and development programs affect employee work performance, while also taking into account the possible moderating influence of workplace stress in the hotel and dining industry. The analysis has unveiled a statistically significant and positive relationship between individuals' participation in development programs and their work performance. Although training and job stress have strong individual impacts on job performance, their interaction is not statistically significant. In practice, this means that the presence or intensity of job stress does not significantly alter or mitigate training's favorable influence on job performance. The findings demonstrate that, even in the context of job stress, training is helpful in improving job performance.
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