|
|
| |
| Training Needs Assessment: An Action Research for the Community Extension Program of the College Of Hospitality and Tourism Management
Download PDF
|
John Vincent G. De La Cruz, Jason M. Bagason, Mark Alvin V. Lazaro, Jhoannah Grace Ballon-Bagason
|
Abstract:
The Commission on Higher Education (CHED) assures high-quality college education via three functions: instruction, research, and community extension services. As a result, higher education stresses extension services alongside instruction and research. This research investigates the training needs in the community of Olongapo City as basis for community extension program of the College of Hospitality and Tourism Management (CHTM). This study used a descriptive research approach, with researcher-created survey questionnaires serving as the primary data collection tool to identify the training requirements assessment as the foundation for the College of Hospitality and Tourism Management's community extension program. This study's target demographic includes Barangay Workers, ALS Teachers and Learners, and Out of School Youth in Olongapo City. Respondents identified training needs were Housekeeping, Front Office, and Food and Beverages with National Certificate II (NC II) from TESDA which are said to be essential now a days in the hospitality industry. Respondents are willing to attend the Face-to-Face sessions since they don't have TESDA accredited certificates, and they are willing to take the NC II assessment. The researchers recommend maintaining the access to education by creating a proposal that will focus on training needs with TESDA National Certificate II (NC II) focusing on the top 3 most needed training such as Housekeeping, Front Office, and Food and Beverages. The proposed project must aim to help individuals in developing their skills through a rigorous training program offered from the selected TESDA - NC II that will boost individuals' chances of employability.
|
|
|
| | |