Abstract:
The study focused on examining the effect of Contract Management on Education Sector Service Delivery in Local Governments of Uganda with particular interest in Masaka District Local Government. The study objectives were; to establish the effect of contract documentation on education sector service delivery,to find out the effect of relationship Management on education sector service delivery and to determine the effect of contract monitoring on education sector service delivery in Local Governments of Uganda. A sample size of 103 respondents out population of 140 was selected from the district headquarters for the study. This consisted of 5 heads of departments, 2 district political heads, 36 lower political leaders(Councilors) and 60 lower staff members (Senior managers, managers and clerks). This study was conducted using case study researchdesign with mixed-methods of qualitativeandquantitativetechniques. Purposive and simple random sampling methods were used for the study .Questionnaires and interview guide were also used for data collection. The findings revealed that correction coefficient (R), using predicator contract documentation, is that 41.0% (0.410 *100) variations in education sector service delivery are explained by contract documentation while the remaining 59.0% is explained by other factors. Also correction coefficient (R), using predicator contract relationship management, that 40.2% (0.402 *100) variations in education sector service delivery are explained by contract relationship management while the remaining 59.8% is explained by other factors. Furthermore correction coefficient (R), using predicator contract monitoring, is that 9.6% (0.096 *100) variations in education sector service delivery are explained by contract monitoring while the remaining 90.4% is explained by other factors. The study recommended that The central government should provide Masaka district local government with computers and modern software that can help in documentation of contract activities. This can help in improving the quality of the records kept, the district staff should be regularly trained on the use of modern fashioned book keeping methods. Also the district management should ensure that regular meeting are organized with contractors to discuss issues pertaining the contracts and also improve the working relationship between the two, ensure that service providers are paid on time so as to improve their morale in providing high quality services and on time and sensitized on the relevancy of having good working relationships with the contractors as this can help in reducing the gap between the two parties. Furthermore the management of Masaka district should work hard to identify other factors other than increased monitoring if education sector service delivery is to be improved. Such areas proper contract scheduling, contract records, evaluation and use of qualified personnel in contract management. The district management should also plan training of the staff. This may equipped them with necessary qualification and competence necessary for improved education sector service delivery.
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