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Technology Adoption and Organizational Profitability in the Nigerian Banking Sector
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Mgbemena, Ijeamaka Charity Onah, Benedict Chikwendu
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Abstract:
This study examined the extent to which technology adoption affects profitability in the banking sector of Nigeria. The study adopted survey research design. Data used for this study were sourced secondarily from CBN Statistical Bulletin and Annual Activity Report covering various years. Multiple Regression Technique was employed in the analysis of data obtained to find out the level of significance between the identified independent variables and the dependent variables. Findings from the analysis showed that technology adoption significantly affects Return on Equity. While ATM Usages and POS Usages were found to be statistically significant, WBT Usages and Mobile transaction Usages were found not to be statistically significant to Return on Investment. It was recommended that to adequately maximize investments and increase profitability, banks should increase focus on web-based technologies and mobile banking technologies.
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