International Journal of Academic Multidisciplinary Research (IJAMR)   Year: 2024 | Volume: 8 | Issue: 5 | Page No.: 40-51 Impact Of Job Stress On Job Satisfaction And Performance: A Case Study Of Social Welfare Department, Morogoro Municipal Council Tanzania. Download PDF Zena Shukuru Mkele Abstract: This study examines the impact of job stress on job satisfaction and performance within the context of the Social Welfare Department of Morogoro Municipal Council, Tanzania. The research adopts a case study approach to enquire into the details of this relationship, focusing on how job stressors affect the job satisfaction and performance levels of employees within the department. Through the utilization of quantitative and qualitative research methods, data is gathered through descriptive cross-sectional design using survey techniques for the 30 employees of Morogoro Municipal Council to explore the various dimensions of job stress, job satisfaction, and performance. Findings showed that most respondents agreed that work-related stress affects their work performance and contributes to their dissatisfaction. It has been evident also that the effects are different on both genders. The study concludes by suggesting strategies for the municipal council to recognize these differences and implement strategies to support both male and female employees in managing job stress effectively. By promoting a supportive work environment, providing resources for stress management, and encouraging open communication, employers can help both males and females perform at their best despite the challenges of job stress. In addition, there is a need to reevaluate the workload assigned to each staff, come up with a budget for the provision of sufficient work tools as well and prioritize motivation as a way to improve employee satisfaction through ways like creating a structured career advancement policy, salary increase as well as adding on to the number of leave days.