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| D&J Delivery Management System: Enhancing Operational Efficiency and Transaction Transparency for Den&Jes Delivery Services
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De Jesus, Iris H., Pongase, John Mark L., Tolentino, Alliah Gwyneth A., Umali, Sephia Ysobelle S.,
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Abstract:
The D&J Delivery Management System is designed to enhance the efficiency and management of Den&Jes Delivery Services by streamlining the coordination of drivers, trucks, and deliveries. This research presents a website that facilitates the dispatch of deliveries and the assignment of drivers. The developed system aims to improve the overall experience for customers and drivers while optimizing the delivery process. The study evaluates the website's interface and operational efficiency, demonstrating its effectiveness in providing a more organized and user-friendly solution for delivery management. The D&J Delivery Management System was evaluated through a survey yielding an overall score of 4.33 out of 5. Users expressed high satisfaction with the system's functionality, reliability, and usability. The study concluded that the implementation of the D&J Delivery Management System significantly enhanced operational efficiency, streamlined scheduling, maintained updated driver and truck availability, provided real-time delivery tracking, and offered centralized reporting with a user-friendly interface for better decision-making.
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