Abstract:
The Freight Links Clearing and Forwarding Company case study in Uganda was used to conduct a transshipment study on service delivery in a clearing and logistics organization. According to the study, Transshipments and the logistics company in the Uganda Case Study Freight Links Clearing and Forwarding Company have a major impact on service delivery. The questionnaire and interview guide were used in the study to collect primary and secondary data. The study went on to show that in order to boost high levels of customer satisfaction, transshipment is crucial for enabling the seamless movement of goods and services from the producer, wholesaler, and retailer to the final customer.
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