Title: Challenges Faced By Logistics Companies Towards The Implementation Of Customs Modernization
Authors: Rimorin, Darlyn Joy M. , Mendiola, Zhyra M. , Postre, Samantha Armagne S. , Medina, Loushiene Mica M. , Vince S. Capil, CB , Ricardo S. Jimenez, ChBA, DBA, LPT, ,
Volume: 8
Issue: 7
Pages: 42-52
Publication Date: 2024/07/28
Abstract:
This study investigated the challenges faced by logistics towards the implementation of Customs Modernization. A purposive-convenience sampling method was employed to select 15 logistics companies. Data were collected through a researcher-designed questionnaire and analyzed using descriptive statistics and Pearson's correlation coefficient. The results revealed that the most common challenges faced by logistics firms included improper lodgment, unavailability of in-charge staff, typographical errors, lack of information in documents, incomplete documents, outdated technology, and unclear communication. The findings also showed a strong positive relationship between the challenges faced by logistics companies and the expected benefits of Customs Modernization. This suggests that as logistics companies encounter more challenges, they are likely to experience greater benefits from the modernization process. Based on the significance of the study, the researchers made recommendations to benefit logistics companies, the Bureau of Customs, the government, and future researchers. By identifying the most common challenges, stakeholders can prioritize their efforts to address the most impactful issues first, ensuring they tackle the biggest obstacles hindering smooth implementation