Title: The Efficacy of Customs Brokers in International Trade: Import and Export Processes
Authors: Aropo, Viviene N. , Borja, Jaypee B. , Galdonez, Ruth C. , Lascano, Jazryl M. , Hazel Joy K. Talinio, CB , Ricardo S. Jimenez, DBA
Volume: 8
Issue: 7
Pages: 99-106
Publication Date: 2024/07/28
Abstract:
The research investigated the efficacy of customs brokers in facilitating international trade within the Clark Freeport Zone (CFZ) of Pampanga, Philippines. Employing a quantitative approach with a descriptive-correlational design, data was collected through a self-made survey questionnaire distributed among clients of the Bureau of Customs-Port of Clark. The study aimed to assess importers and exporters awareness of customs brokers' roles, their specific duties, and their effectiveness in trade facilitation, smuggling prevention, and government revenue collection. The findings revealed a high level of awareness among participants regarding the role and importance of customs brokers. Importers and exporters exhibited strong agreement on the specific roles of customs brokers, highlighting their contributions to importation and exportation processes. Moreover, customs brokers were perceived as highly effective in facilitating trade, preventing smuggling, and ensuring proper government revenue collection. However, statistical analysis revealed non-significant relationships between importation/exportation and the effectiveness of customs brokers in trade facilitation, smuggling prevention, and revenue collection. These findings provided valuable insights for customs brokers, BSCA Students, Brokerage Firms, Importers, Exporters and future researchers, with the aim of optimizing the role of customs brokers in global trade dynamics.