Title: Blockchain-Based Framework for Securing Governmental Citizen Data: Opportunities and Challenges
Authors: Mary Ann G. Valentino, Carmelo H Griarte MIS LPT
Volume: 9
Issue: 1
Pages: 258-268
Publication Date: 2025/01/28
Abstract:
he study was to determine the blockchain-based framework for securing governmental citizen data opportunities and challenges. The study's respondent was one of the local civil registrars in Bulacan, Philippines. The study used a sequential explanatory method as it allows for a structured, two-phase approach that provides both quantitative and qualitative insights. The survey results demonstrate a strong consensus among respondents that blockchain technology significantly enhances the issuance process of birth certificates, promoting increased transparency, fraud prevention, authenticity verification, and stakeholder trust. The average mean scores across various aspects-such as real-time access to information, reduced fraudulent activities, secure data handling, and improved transparency-consistently fall within the "Strongly Agree" range, highlighting the transformative impact of blockchain. Particularly, blockchain's ability to provide clear audit trails (mean score of 4.86), ease verification (5.00), and ensure data security (4.86) emphasizes its role in improving accountability and confidence in the system. These findings align with contemporary literature, suggesting that blockchain fosters trust in public administration by enhancing security, transparency, and efficiency in vital records management. The recommendations emphasize the need for comprehensive staff training, a detailed assessment of current workflows, and active stakeholder involvement to ensure the successful implementation of blockchain technology for citizen data security. Establishing clear performance metrics and ensuring compliance with national data privacy laws through legal collaboration and regular audits are also key for long-term success. The conclusions highlight blockchain's role in enhancing transparency, the importance of continuous staff training, stakeholder engagement, a robust evaluation framework, and strict adherence to privacy laws.