Title: Revolutionizing Grassroots Governance: ICT and Artificial Intelligence as Catalysts for Smart Administration in Nigerian Local Government Areas.
Authors: Dr. Chioma Ogechukwu Ozodo, Uzor, Obiora Anthony
Volume: 9
Issue: 6
Pages: 188-195
Publication Date: 2025/06/28
Abstract:
This study explores the transformative role of Information and Communication Technology (ICT) and Artificial Intelligence (AI) in enhancing administrative efficiency, transparency, and responsiveness in Nigerian Local Government Areas (LGAs). Rooted in the Technology Acceptance Model (TAM), the research investigates the extent of ICT and AI adoption, the perceived usefulness and ease of use among local government actors, and the potential of these technologies to drive smart governance at the grassroots level. Employing a qualitative content analysis methodology, the study critically examined a range of secondary data sources including academic publications, policy documents, official reports, and institutional frameworks. Findings reveal that while ICT adoption is moderately established across some LGAs, especially in urban areas, AI implementation remains minimal and largely conceptual. Nonetheless, where ICT is operational, it has significantly improved administrative outcomes, including record management, service delivery speed, and citizen engagement. The study also identifies major challenges such as inadequate infrastructure, low digital literacy, poor funding, and lack of political will, which hinder deeper integration of ICT and AI technologies in local governance. Based on these insights, the study concludes that ICT and AI possess substantial potential to revolutionize grassroots administration in Nigeria, but this promise can only be realized through deliberate, phased, and well-supported strategies. Key recommendations include: (1) institutionalizing ICT and AI capacity building programs for LGA personnel, and (2) developing a phased, data-driven digital governance strategy tailored to the unique realities of different LGAs. The study contributes to the growing body of literature on smart governance in developing countries and underscores the urgent need for policy coherence, capacity enhancement, and stakeholder collaboration in the digital transformation of local governance in Nigeria.