International Journal of Engineering and Information Systems (IJEAIS)

Title: Digital Waste Payment System For Habitants In Tanzanian Urban Services

Authors: Anthony Samwel Maswi, Shafii Mwinyi Kitwana, Prince Majid Mchawa.

Volume: 9

Issue: 6

Pages: 159-161

Publication Date: 2025/06/28

Abstract:
This project presents the design and implementation of a Digital Waste Payment System for Habitants, developed to enhance the efficiency, transparency, and accessibility of municipal waste management services. Traditional waste payment methods are often plagued by inefficiencies such as delays, lack of accountability, manual errors, and limited accessibility, especially in developing regions. This system seeks to address these challenges by digitizing the waste payment process, thus empowering residents to manage payments conveniently via mobile or web-based platforms. The project involved the analysis of existing systems, stakeholder needs assessment, and the use of modern software engineering principles to design a user-friendly, secure, and scalable solution. The platform consists of multiple components, including a resident-facing interface for making payments and accessing transaction history, an administrative dashboard for municipal authorities to manage user data and monitor payment compliance, and secure integration with digital payment gateways such as mobile money and bank cards. A robust backend database supports all transactions and stores user information for analytics and reporting. The methodology employed includes user interviews, surveys, and system prototyping. Various diagrams such as Data Flow Diagrams (DFD), Use Case Diagrams, and System Architecture models were created to guide development. The system was implemented using modern web technologies and tested rigorously to ensure usability, reliability, and data integrity. Initial testing and user feedback indicate a high level of user satisfaction, improved payment turnaround times, and enhanced administrative efficiency. The digital platform also lays the groundwork for further innovations in smart city infrastructure, such as real-time waste collection monitoring and automated billing systems. In conclusion, this project demonstrates that digital solutions can significantly streamline public service delivery and foster greater community engagement. It not only meets the functional and non-functional requirements set out at the beginning but also provides a scalable framework for future enhancements.

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