International Journal of Engineering and Information Systems (IJEAIS)

Title: Exploration Of Healthcare Access And Financial Strategies: A Phenomenological Study Among Senior Citizens In Mabalacat City

Authors: NI?A FRITZY T. BATARINA, SAMANTHA B. DAVID, JERALD M. DELA CRUZ, REBECCA Q. LISING, LPT, MBA, RICARDO S. JIMENEZ, LPT, DBA

Volume: 9

Issue: 6

Pages: 177-192

Publication Date: 2025/06/28

Abstract:
The challenges of accessing affordable healthcare and securing financial resources remained pressing issues for senior citizens, particularly in the context of limited income and increasing healthcare costs. This study investigated healthcare access, financial aid from the government, and the financial strategies employed by senior citizens in Mabalacat City to meet their healthcare needs. Using a qualitative phenomenological approach, the researchers conducted in-depth interviews with eight senior citizens from Mabalacat City to capture their personal experiences and the strategies they utilized to cope with healthcare expenses. The findings revealed a variety of coping mechanisms, including careful savings, reliance on alternative medicine, resourceful spending, and seeking support from family and government assistance programs. While some participants benefited from government healthcare initiatives such as PhilHealth, others faced significant systemic barriers, such as delayed assistance, out-of-pocket costs, and a lack of awareness about available aid. Many seniors navigated these challenges by prioritizing essential expenses and turning to their social networks for support. The study underscored the critical role of inclusive policies, efficient government programs, and robust family support systems in addressing the healthcare and financial needs of senior citizens. Insights from this research offered a foundation for improving healthcare access and financial assistance mechanisms for this vulnerable population, ultimately fostering their well-being and long-term security. By examining the real-life experiences of senior citizens, this study highlighted the importance of creating a more accessible and sustainable healthcare system for older adults.

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