Title: Entrepreneurship and ICT Skill Needs of Roadside Electrical Technicians for Effective Performance in South-South Nigeria
Authors: EMANOVWE, Ariehrie, Prof. Odu Kennedy Oji, Prof. Umunadi, Ejiwoke Kennedy
Volume: 9
Issue: 8
Pages: 118-123
Publication Date: 2025/08/28
Abstract:
This study explored the training needs of roadside electrical technicians in information and communication technology (ICT) integration and entrepreneurial skills to improve their effectiveness in South-South Nigeria. The growing digitalization of electrical systems and the competitive landscape of the informal economy demand that technicians possess not only technical expertise but also ICT competence and entrepreneurial capabilities. However, a significant number of roadside electrical technicians lack formal training in these areas, restricting their capacity to adapt to technological changes and run sustainable businesses. The study was guided by two research questions and two null hypotheses and employed a descriptive survey research design. The population consisted of 1,120 registered roadside electrical technicians in the South-South region of Nigeria, from which a sample of 245 technicians was selected through a multi-stage sampling process. Data were collected using a structured questionnaire validated by experts, and its reliability was confirmed using Cronbach Alpha, which produced a coefficient of 0.89, signifying high internal consistency. Mean and standard deviation were used to answer the research questions, while Analysis of Variance (ANOVA) was applied to test the hypotheses at a 0.05 level of significance. The findings revealed that roadside electrical technicians have substantial training needs in ICT skills, including the application of diagnostic software, digital record-keeping, and online client management. They also require training in entrepreneurial competencies such as business planning, financial management, and customer service strategies. The ANOVA results showed significant differences in the respondents' mean ratings, resulting in the rejection of both null hypotheses. Based on these findings, the study recommends the introduction of focused training programs, practical workshops, and capacity-building initiatives to equip roadside electrical technicians with the ICT and entrepreneurial skills necessary for enhanced competitiveness and sustainable growth in the informal sector.