Title: The Impact of Supply Chain Management Practices on Operational Performance in Public Hospitals in Syria
Authors: Dr. Eng. Atta Al-Shiyab
Volume: 10
Issue: 1
Pages: 1-6
Publication Date: 2026/01/28
Abstract:
Supply chain management (SCM) has become a critical determinant of operational performance and service continuity in healthcare organizations. Public hospitals, in particular, face complex challenges related to limited resources, high demand, and vulnerability to supply disruptions. This study examines the impact of supply chain management practices on operational performance in public hospitals in Syria. The research adopts a quantitative, descriptive-analytical approach using a structured questionnaire distributed to administrative and technical staff involved in supply chain activities. SCM practices were examined across five dimensions: demand planning, procurement and supplier management, inventory management, storage and distribution, and information sharing. Operational performance was assessed through indicators such as availability of medical supplies, responsiveness, cost efficiency, waste reduction, and service continuity. The findings indicate a statistically significant positive relationship between SCM practices and operational performance, with inventory management and information sharing emerging as the most influential factors. The study concludes with practical recommendations aimed at improving supply chain efficiency and strengthening hospital performance under resource-constrained conditions.