Title: Information Management System (Ims) And Resource Control: Evidence From Hospitality Firms In Anambra State, Nigeria
Authors: Okigbo Ferdinand Chukwunwike, Asogwa Sheila Ogochukwu and Kekeocha Mary Ezinne
Volume: 10
Issue: 1
Pages: 85-97
Publication Date: 2026/01/28
Abstract:
In an ideal situation, firms are supposed to use IMS to efficiently deploy resources, however, the researchers observed that the hotels studied seem not to be aware of IMS, or implementing it wrongly, hence, necessitating this study to examine the relationship existing between IMS and resources control in Anambra State hotels, as the broad objective. The work was anchored on the Management Information System Theory, Resource Based View Theory and Hobfoll's Conservation of Resources Theory. A descriptive survey research design was used for the study. The study's population comprised all managers and Information and Communication Technology (ICT) personnel of the studied hotels, with an estimated 221 personnel across the two categories of the population. A complete enumeration method was adopted for the study. Data was sourced through primary source using questionnaire, which was subjected to both validity and reliability tests. Data collected for the study were analyzed using both descriptive and inferential statistical techniques, and the hypothesis was tested at a 5% level of significance. The result showed a correlation coefficient (R) of 0.591, indicating a moderate to strong positive relationship between the predictors (information processing, TDSS, information analysis, information security, and information quality) and operational efficiency. The Rē value of 0.349 showed that approximately, 35% of variations in operational efficiency were explained by the combined effect of the five independent variables. The study, therefore, concluded that improving the analytical and decision-support capabilities of information systems will substantially enhance operational efficiency in the hospitality sector. Sequel to this, and among others, it was recommended that the management of the hotels studied should prioritise timely decision-support systems by focusing their limited resources on deploying real-time decision-support tools to improve speed and accuracy in operational decisions.