Title: Digital Transformation Culture, Labour Adaptation, And Employee Productivity In Nigeria's Financial Sector: An Industrial Sociology Perspective
Authors: TADE SHAKIR BIDEMI
Volume: 10
Issue: 8
Pages: 157-167
Publication Date: 2026/08/28
Abstract:
Background/Purpose: Rapid digital technology adoption in Nigerian financial institutions has led to major changes in organizational culture, work processes, and employee behaviors. While research on digital transformation has increased, the sociological aspects of digital workplace cultures and their effects on labor adaptation and productivity in Nigerian finance remain underexplored. Objectives: This study explores the links between digital transformation culture, labor adaptation, and employee output in Nigeria's financial sector from an Industrial Sociology point of view, focusing on how labor adaptation mediates this relationship. Design/Methodology: A descriptive survey approach, grounded in a post-positivist framework, was used. A structured questionnaire based on validated scales from established theories was developed. The Taro Yamane formula was used to determine a sample of 399 employees from Nigerian banks and insurance firms. Data analysis included descriptive stats, Pearson correlations, multiple regression, and Structural Equation Modelling (SEM) to assess direct and indirect effects. Findings: Digital transformation culture significantly impacts labor adaptation and productivity. Labor adaptation partially mediates this impact. Organizations with supportive innovation, ongoing training, participatory leadership, and adaptable communication systems show higher productivity. Poor digital transition management increases resistance, anxiety, and decreases productivity. Practical Implications: Nigerian financial firms should develop inclusive, employee-focused digital strategies rooted in socio-technical principles to maintain workforce productivity. Originality/Value: This research offers an industrial sociology perspective on digital workplace culture in Nigeria's finance sector, highlighting labor adaptation as a key mediator and contributing to both theory and policy on digital workplace practices in developing economies.