Title: Artificial Intelligence in Tourism: Smart Tour Guide with AI Assistance
Authors: Yona L. Mwano, Glory S. Kimaro, Bakari A. Athuman
Volume: 10
Issue: 3
Pages: 26-31
Publication Date: 2026/03/28
Abstract:
This review paper examines the integration of Artificial Intelligence and digital technologies in smart tourism systems for developing economies, using Tanzania as a case study. It analyzes different research papers to identify key gaps: fragmented technology integration, poor offline functionality, inadequate cultural contextualization, and limited accessibility. Despite mature individual technologies, their application fails to address connectivity limitations, digital literacy diversity, and cultural intelligence needs. The paper proposes a unified Smart Tour Guide with AI Assistance framework combining conversational AI, navigation, landmark recognition, and information services within an offline-first Progressive Web Application architecture. Strategic recommendations are provided for developing equitable, sustainable smart tourism solutions that enhance visitor experiences, preserve culture, and promote inclusive economic growth.